A Critique of the Customer Model of Higher Education: The Tail Wagging the Dog, 1st Edition eBook

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A Critique of the Customer Model of Higher Education is part of a public discussion as to why American higher education, once rated number one in the world, is now rated number twelve. The book’s purpose is to expose the many drawbacks of the present system of evaluating college teaching. The book also raises questions about the role social class plays in American academia today, especially where the customer model is involved. A Critique of the Customer Model of Higher Education is based on a wide variety of sources; among them are some of Soucy’s own teaching experiences, along with the experiences of other teachers with student evaluations and research studies of undergraduate culture. This book describes how various students view their college educations, ranging from students at large public universities, to those at small, selective private schools, and to students at community colleges. A Critique of the Customer Model of Higher Education is a provocative book that might upset some defenders of student evaluations of college teaching, while pleasing teachers who no longer want to see the drawbacks of the customer model of higher education brushed under the rug.

This is a digital product.

A Critique of the Customer Model of Higher Education: The Tail Wagging the Dog 1st Edition is written by Robert J. Soucy and published by Peter Lang Inc., International Academic Publishers. The Digital and eTextbook ISBNs for A Critique of the Customer Model of Higher Education are 9781433149931, 1433149931 and the print ISBNs are 9781433149917, 1433149915. Additional ISBNs for this eTextbook include 9781433149924, 9781433149948.