Working Through Conflict: Strategies for Relationships, Groups, and Organizations, 10th Edition eBook

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Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management. This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on recognizing intractable conflict and managing online conflict, a new exhibit on conflict escalation, and a new section on interpersonal goals, as well as an updated list of powerful ways to resolve and manage conflict. This textbook is ideally suited to undergraduate or graduate courses on conflict communication within communication studies, business and management, political science, and counseling programs. An Instructor’s Manual, including a sample syllabus, written and oral assignments, cases, exercises, video and online resources, sections from previous editions, and test questions is available at www.routledge.com/9781032489186.

This is a digital product.

Working Through Conflict: Strategies for Relationships, Groups, and Organizations 10th Edition is written by Joseph P. Folger; Marshall Scott Poole; Randall K. Stutman and published by Routledge. The Digital and eTextbook ISBNs for Working Through Conflict are 9781040146118, 1040146112 and the print ISBNs are 9781032489186, 1032489189. Additional ISBNs for this eTextbook include 9781032464107, 9781003381556, 9781040146064.